Terms of Service

Effective September 12, 2025

Jaldis B.V. (also "JALDIS") provides a software platform for digital brand building, marketing, sales and service automation. The JALDIS Platform is supported by a cloud persistency service where customers can store product information and documents, share them with third-parties outside their operation, and manage JALDIS User privileges.

Please read these JALDIS Terms of Service ("Terms" or "the Agreement") carefully before purchase or use the JALDIS Platform. By purchasing a subscription for or using the JALDIS Platform, You agree without reservation to be bound by the Agreement. If You do not agree with the terms of the Agreement, please do not purchase or use the JALDIS Platform.

If You accept the terms and conditions in the Agreement on behalf of a company or other legal entity, You warrant that You have full legal authority to accept the terms and conditions in the Agreement on behalf of such company or other legal entity, and to legally bind such company or other legal entity. You may not accept the Agreement if in your jurisdiction You are not of legal age to form a binding contract with Jaldis B.V.. In particular, You may only accept the Agreement if You are old enough to consent by yourself to share your data under applicable law. For example, You must be 13 years or older under United States law, or 16 years or older under European Union law.

Definitions

1. In these Terms, the expressions below shall have the meaning assigned to them in this clause, unless the context requires otherwise:

"Admin" — means a role that an individual can be assigned as via a JALDIS Platform subscription, which allows that individual to manage Workspaces, request and access the Restricted Upload feature, assign Editors and Viewers, and change billing details;
"Affiliate(s)" — means an entity that directly or indirectly, through one or more intermediaries, controls, is controlled by or is under common control with Jaldis B.V.;
"Agreement" — the agreement between Jaldis B.V. and You, as further defined in clause 2.2;
"Beta Features" — means product features clearly identified as Beta Features that may be made available to You by Jaldis B.V. for testing purposes only;
"Business plan" — means Jaldis B.V.'s business offer which included service described in your subscription confirmation;
"Comments" — includes, but is not limited to, any comment, opinion, advice, suggestion, recommendation or critic;
"Confidential Information" — means any and all information that JALDIS discloses to You, whether in writing, electronically or orally and in any form (tangible or intangible) that is confidential, proprietary, or relates to shareholders, whether commercial, technical, financial, customer, supplier, product or production related, where existing at the effective date or developed thereafter;
"Content" — includes, but is not limited to any content, graphic, design, fonts, document or material created with or embedded in the JALDIS Platform by You;
"Editor" — means a role that an individual can be assigned as via a JALDIS Platform subscription by the Admin, which allows that individual to access the Web app and provides the ability to add, modify, manage and delete Workspace documents;
"Finance Role" — means a role that an Admin can assign to any User, which allows that individual to see and manage billing and financial information pertaining to the Workspace and to add and/or delete Editors;
"Jaldis B.V. or JALDIS" — means Jaldis B.V., Friedenheimer Brücke 20, 80639 Munich, Germany with Dutch chamber of commerce registration number 70261350 and VAT number DE367411641;
"JALDIS Account" — means the account customers use to sign into the Web app;
"JALDIS Platform" — means the Desktop app, Web app, and Mobile App and SSO, as applicable;
"JALDIS Policies" — means the policies of Jaldis B.V. as made available on https://jaldis.com and amended from time to time, including but not limited to Privacy Statement;
"Open Source Software" — means any software that requires as a condition of use, copying, modification and/or distribution of such software that such software or other software incorporated into, derived from or distributed with such software (a) be disclosed or distributed in source code form, and (b) be licensed for the purpose of making and/or distributing derivative works, and (c) be redistributable at no charge;
"Partner(s)" — means a third party, either a business or an individual, who agrees to help promote and/or distribute the JALDIS Platform to new audiences;
"Priority Support" — means support guaranteed to within 24 (twenty four) hours from Your request on working days from 9 am to 7 pm as reflected in Central European Time;
"Promotions" — means promotional codes that may be offered to You by JALDIS B.V;
"Reports" — means customized analysis and evaluation documents of brand assessments that are specifically created and tailored based on individual client requirements, data inputs, and specifications provided by You.
"SSO" — means the single sign-on authentication (SAML 2.0) service which may be offered to You;
"Standard Plan" — means JALDIS standard offer which includes access to Web app, as detailed in this Agreement;
"Updates" — means any modified versions and updates of, and additions to the JALDIS Platform;
"Use" — means accessing, downloading, installing, copying, or otherwise benefiting from the features or functionality of the JALDIS Platform;
"User(s)" — means any individual or entity who accesses, uses, or interacts with the JALDIS Platform and/or the desktop/mobile app, whether directly or on behalf of an organization, and whether with or without registration or payment;
"Version(s)" — means periodic backups of edits made on the Content, that Jaldis B.V. may create from time to time;
"Viewer" — means a role that an individual can be assigned as via a JALDIS Platform subscription, which may allow that individual to view, comment, and inspect Workspace documents in the web app.
"Workspace" — means a shared space on the Web app for data and Content that can be accessed by Admins, Editors, Viewers and by the Finance Role;
"Workspace Owner" — means the Admin who created the Workspace or the person designated as the new owner by the Workspace creator;
"You" — means you, the authorized representative of the company or other legal entity that will be the final and ultimate User of the JALDIS Platform, the final and ultimate User of the JALDIS Platform and the company, institution, or other legal entity that will be the final and ultimate User of the JALDIS Platform, as applicable.

General

These Terms apply to any licenses granted to You by Jaldis B.V. for the use of the JALDIS Platform.
By checking the acceptance box when registering for a JALDIS Standard or Business Plan offer to use the JALDIS Platform, or by starting to use the JALDIS Platform, You enter into an agreement with Jaldis B.V. for the use of the JALDIS Platform as of that date ("Effective Date"). Your agreement with Jaldis B.V. is governed by these Terms as well as the JALDIS Policies that are thereby accepted by You and includes any other (commercial) arrangements made in writing between Jaldis B.V. and You ("Agreement"). No addition, amendment or modification of the Agreement shall be effective for Jaldis B.V. unless it is in writing and signed by and on behalf of both parties.
Notwithstanding the foregoing, You acknowledge that these Terms and the JALDIS Policies may be modified from time to time without prior notice to You. Such modifications will be effective upon posting on jaldis.com or otherwise notifying You, e.g. by using the email address used for Your registration or purchase. If You do not agree with modifications to these Terms, You can terminate this Agreement in accordance with clause 16.
You acknowledge and agree that You are solely responsible for ensuring that all Users under Your account (including employees, contractors, or other Users) are aware of and comply with these Terms. Jaldis B.V. may not require each individual User to actively accept these Terms; however, You remain fully liable for any breach of these Terms by Your Users. You shall take all reasonable steps to ensure Your Users have been informed of and adhere to these Terms. Continued access to or use of the Services by any User shall constitute acceptance of these Terms on Your behalf.
In the event any provision of these Terms and/or any part of the Agreement is found by a competent court to be invalid, unlawful or unenforceable, then such part will be severed from the remainder of the Agreement (as defined above), which itself will continue to be valid and enforceable to the full extent permitted by law. As for the provision and/or part that has been found to be invalid, unlawful or unenforceable, Jaldis B.V. and You shall enter into negotiations to agree upon a new term replacing such invalid, unlawful or unenforceable provision and/or part, whereby the purpose and the meaning of the original provision and/or part shall be applied to the extent possible.
The Agreement sets forth the entire agreement and understanding between Jaldis B.V. and You with respect to the subject matter hereof. Your terms and conditions of whatever kind shall not apply, not even in addition to the Agreement.

License and intellectual property rights

You shall remain the owner of the Content. You grant Jaldis B.V. a worldwide, non-exclusive, royalty-free, transferable license with a right to sub-license to use, reproduce, distribute, display and perform the Content to the extent required for the provision of the JALDIS Platform.
The license granted under clause 3.1 does not entitle Jaldis B.V. to use the Content for marketing purposes. However, You grant Jaldis B.V. a limited and non-exclusive license, revocable by You at any time by giving 14 days' prior notice, to use Your business logo on Jaldis B.V.'s marketing website for the purpose of presenting sample customers of the JALDIS Platform in a neutral way. Jaldis B.V. is allowed to use Your logo for this purpose only and the license granted herein is not transferable nor sublicensable. Jaldis B.V. may also include a quote drafted by You relating to the service hereunder to be published in press releases. Such quote must be agreed on beforehand by You and Jaldis B.V..
The license granted under clause 3.1 remains effective until such Agreement is suspended or terminated in accordance with clause 16.
Jaldis B.V. grants You a non-exclusive, non-transferable, limited, revocable right to access and use the JALDIS Platform in accordance with the Agreement, subject to Your payment of applicable fees under this Agreement. Jaldis B.V. reserves all rights not expressly granted to You.
All right, title, and interest in and to the JALDIS Platform will remain the exclusive property of Jaldis B.V. and its licensors. You may not delete or alter any disclaimers, warnings, copyright or other proprietary notices accompanying the JALDIS Platform. You shall not acquire any ownership to the JALDIS Platform as a result of Your purchase or use of the JALDIS Platform.
Nothing in the Agreement gives You the right to use Jaldis B.V.'s name or any of Jaldis B.V.'s trademarks, logos, domain names and other distinctive brand features. However, Jaldis B.V. grants You a limited and non-exclusive license, revocable by Jaldis B.V. at any time by giving 14 days' prior notice, to use Jaldis B.V.s business logo on Your marketing website for the purpose of presenting Your sample vendors in a neutral way. You are allowed to use Jaldis B.V.'s logo for this purpose only and the license granted herein is not transferable nor sublicensable.
You understand and agree that Jaldis B.V. may be independently creating content, other products and services that may be similar to or competitive with the Content. Nothing in the Agreement will be construed as restricting or preventing Jaldis B.V. from creating and fully exploiting any such content, other products and services without any obligations to You.

JALDIS Platform subscription

If You register directly on Jaldis B.V.'s website, You can create a Workspace in the Web app via jaldis.com. Once You have created a Workspace, You are the Admin for that Workspace. In case of a Business Plan, you may be assigned a JALDIS customer success manager (depending on the number of Editor seats purchased) who will assist You with the onboarding process and will further support You with priority support in accordance with clause 9.6 of these Terms.
Fees are stated exclusive of any taxes or similar governmental assessments of any nature, including, for example, value-added, sales, use or withholding taxes, assessable by any jurisdiction (collectively, "Taxes"). You will be responsible for paying all Taxes associated with your subscription, except for those taxes based on our net income. Should any payment for our services be subject to withholding tax by any government, you will reimburse us for such withholding tax. The fees displayed on Jaldis B.V.'s pricing page are applicable for direct purchases made on jaldis.com and may vary on third-party merchant platforms. You acknowledge and agree that any and all bank fees associated with the payment of fees under this Agreement shall be Your sole responsibility. Jaldis B.V. shall not be liable for any costs, charges, or expenses incurred by You in connection with banking transactions, including but not limited to wire transfer fees, currency conversion fees, or any other similar charges. Jaldis B.V. may change subscription fees from time to time. Any price changes will be communicated to You in advance by email, and will take effect at Your next renewal date. If You do not agree to the new fees, You may cancel your subscription before the renewal date, in which case the current subscription term will continue until it expires.
If You are the Admin for a Workspace, You can: (a) invite individuals for Your Workspace and assign them the role of Admin, Editor, Viewer, Guest or the Finance Role via www.jaldis.com, (b) assign yourself the role of Editor or Viewer, (c) You can revoke the assigned role of Editor or Viewer with immediate effect and (d) You can request and manage the Restricted Upload feature. If You are the Workspace Owner You can, inter alia: (a) request the deletion of a Workspace; (b) request a change of Plan; (c) transfer document between Workspaces; (d) issue data deletion requests; (e) request and manage the Restricted Upload feature; and (f) access My Drafts in case a User is removed from a Workspace.
If You are an Editor in a Workspace, You are granted a license to Use the Web app for the term that You are an Editor. Each Editor in a Workspace can use their own JALDIS Account to log into the JALDIS Platform on any device they own; however, sharing credentials to access and use the JALDIS Platform is a violation of this Agreement, including its clause 12.2, and may result in Jaldis B.V. suspending Your JALDIS Account and terminating this Agreement.
If You are a Viewer or a Guest in a Workspace, You can review Content and post Comments, but You cannot upload Content to or edit Content on the Web app.
Promotions that may be run by Jaldis B.V., whether via email, on websites, social media platforms or otherwise, are subject to these Terms and to any other specific rule that might include duration, entry instructions and specific details, rules or conditions relating to a particular Promotion.
Our subscriptions refund policy depends on the billing option You chose during the sign-up process:
- For monthly billing, we don't offer refunds, but You can cancel at any time, You won't be billed again and You can use Your account until it expires;
- For annual billing, we offer a full refund within 30 days of Your initial purchase. Subsequent purchases, such as additional seats and renewals, are not refundable. To request a refund on an annual billing charge, You can contact our Customer Support following the instructions detailed in our Refund Policy.
For the avoidance of doubt, if You fail to prove your identity as the Workspace Owner within 30 days of Your purchase, the refund request may be rejected at JALDIS's sole discretion.
If You are given access to Beta Features, You are not obligated to use them and Jaldis B.V. may immediately and without notice remove Your access to such Beta Features for any reason without liability to You. Notwithstanding anything to the contrary in these Terms, all Beta Features are provided "AS IS" without warranties of any kind and without any performance obligations.
If You are given access to the JALDIS Private Cloud, You acknowledge that such access is subject to this Agreement and that data storage and management follow Jaldis B.V.'s standard security and compliance measures. Any additional features or configurations may be subject to separate fees. Access to the JALDIS Private Cloud does not expand or modify the support commitments, warranties, or liability limitations set forth in this Agreement.

Content

Jaldis B.V. is not responsible and liable for the Content and the consequences of uploading the Content and for sharing the Content. Once the Content is shared with a Workspace, it may be accessible by Users with whom You are in a Workspace and persist after termination of Your Agreement pursuant to clause 16. Jaldis B.V. does not endorse the Content or any advice, suggestion or opinion expressed in the Content. Content is not Personal Data (as this term is defined in the DPA); to this extent, Jaldis B.V. waives any liability in connection with the information that You may upload in the Content (such as pictures, identity documents or other) that relates to an identified or identifiable individual, and You shall indemnify Jaldis B.V. pursuant to clause 14 of these Terms in case of breach and/or claim by a third party.
You warrant that You have (and will continue to have during Your use of the JALDIS Platform) all necessary licenses, rights, consents, and permissions which are required to enable Jaldis B.V. to use the Content for the purposes of the provision of the JALDIS Platform, and otherwise to use the Content in the manner contemplated by the JALDIS Platform and these Terms.
When embedding a font in the Content, You warrant that You have all necessary licenses, rights and permissions to use such font in the Content and to redistribute it and You agree to comply with all the applicable font's license terms and conditions. In case of breach of this Clause 5.3, You will indemnify and hold Jaldis B.V. harmless in accordance with Clause 14 of this Agreement.
On becoming aware of any (potential) violation of the Agreement, Jaldis B.V. reserves the right (a) to remove the Content which is in violation of the Agreement and (b) to disable access to such Content at any time, without prior notice and at its sole discretion.
Without prejudice to the foregoing, in case You select to activate the Restricted Upload feature, you acknowledge that Jaldis B.V. won't have access anymore to the Content whose upload in the Workspace has been restricted.

Individualized Content and Right of Return Exclusion

You acknowledge and agree that Reports constitute individualized content that is specifically created, customized, and delivered according to Your particular requirements and specifications. Due to the bespoke nature of Reports, which involve customized analysis, evaluation, and recommendations tailored specifically to Your brand assessment data and requirements, You expressly waive any right of return, refund, or cancellation once the Report has been delivered to You. This exclusion applies regardless of Your satisfaction with the Report content, as the Report represents individualized intellectual work product that cannot be resold or repurposed for other clients.

Comments

Jaldis B.V. is not responsible and liable for Comments posted by You or third parties, including Comments with respect to the Content. Jaldis B.V. does not endorse the Comments or any advice, suggestion or opinion expressed in the Comments.
You shall not post Comments that:
1. are factually inaccurate, offensive, indecent, or otherwise objectionable;
2. (in part) consist of advertisements or promotions; or
3. are otherwise in violation of the law and/or of the Agreement.
Jaldis B.V. reserves the right to remove Comments which are in violation of the law and/or of the Agreement at any time, without prior notice and at its sole discretion. Once Comments are shared with a Workspace, they may be accessible by Users with whom You are in a Workspace and persist after termination of Your Agreement in accordance with clause 16.

Feedback and notifications

You acknowledge and agree that if You provide Jaldis B.V. with any suggestions, comments, or other feedback about the JALDIS Platform (jointly "Feedback"), such Feedback is given voluntarily. Even if You designate such Feedback as confidential, the Feedback will not be confidential unless expressly otherwise agreed in writing by Jaldis B.V., and Jaldis B.V. will be free to use, disclose, reproduce, license, or otherwise distribute or exploit the Feedback at its sole discretion without any obligations or restrictions of any kind, including without limitation, intellectual property rights or licensing obligations.
Jaldis B.V. does not monitor the Content uploaded and shared using the JALDIS Platform. If You believe or become aware that (a) Your copyright-protected work is made available through the JALDIS Platform without authorization, or (b) other clearly unlawful Content is made available through the JALDIS Platform, You may notify Jaldis B.V. by email at [email protected]. Upon receipt of a notification, Jaldis B.V. will decide at its sole discretion whether it will remove the relevant Content, taking into account the evidence provided in the notification. You acknowledge that misuse of this process may result in the suspension of Your account or other legal consequences.
Notifications to JALDIS are usually made at the address referenced to in clause 7.2 but when the JALDIS Account provides for a different notification tool (such as a subscribe/unsubscribe button), its use shall be considered as a valid notification.

Support and Updates

Jaldis B.V. may Update or otherwise modify the JALDIS Platform at its sole discretion without prior notification. If Updates are made available to You by Jaldis B.V., the terms and conditions of the Agreement will govern Your use of and access to such Updates.
Jaldis B.V. will use its best endeavours to notify You of any available Updates.
You can download available Updates of the Desktop app from www.jaldis.com, in the case of JALDIS iOS App or JALDIS Mac App, on the Apple iOS App Store, or, in case of the JALDIS Android App, on the Google Play Store.
Any maintenance and support provided by Jaldis B.V. including the provision of Updates, will be provided in a reasonable way on an "as is" basis without any warranty expressed or implied, as soon as reasonably practicable, and subject to availability of staff.
Unless as otherwise specified in this Agreement, Jaldis B.V. is not obliged to provide any maintenance, technical or other support for the JALDIS Platform, including the Updates.
Without prejudice to the foregoing, You will be entitled to receive Updates to the Desktop or Mobile App free of charge.

Restrictions and Conditions

As of the Effective Date, Jaldis B.V. hereby grants You the right to access and use the JALDIS Platform, provided that You shall at all times comply with the Agreement and shall not use the JALDIS Platform in violation of applicable laws or regulations.
By way of mere example You shall not:
1. use the JALDIS Platform for unlawful purposes or the promotion of illegal activities;
2. use the JALDIS Platform in an offensive, indecent, or otherwise objectionable way and/or in a way that could be detrimental to the reputation of Jaldis B.V.;
3. imply or suggest that the Content is created or endorsed by Jaldis B.V. or Jaldis B.V.'s licensors;
4. probe, scan, or test the vulnerability of any Jaldis B.V. system or network or breach or circumvent any security or authentication measures, including measures that prevent or restrict the use or copying of the Content or enforce limitations on the use of the JALDIS Platform or the content accessible via the JALDIS Platform without Jaldis B.V.'s prior written consent and, in any case, in compliance with our Responsible Disclosure Policy;
5. decompile, decrypt, disassemble, modify, copy, reformat, create derivative works of, or reverse engineer the JALDIS Platform, except as expressly permitted in the Agreement;
6. exploit the JALDIS Platform commercially by for example (a) the sale of access to the JALDIS Platform, (b) the sale of advertising or promotions placed on or within the Content or the JALDIS Platform or (c) the sale of advertising or promotions on any webpage containing the Content delivered via the JALDIS Platform;
7. disclose Confidential Information unless if this is required by law or authoritative order;
8. impersonate or misrepresent Jaldis B.V. or any third party when You make available the Content;
9. interfere with or disrupt Jaldis B.V.'s services, servers or network in any way;
10. rent, lease, lend, sell, redistribute, sublicense or otherwise commercially exploit Your rights to use the JALDIS Platform;
11. assign Your rights to use the JALDIS Platform without prior written approval of Jaldis B.V.;
12. use the JALDIS Platform for any unlawful, illegal or suspicious activity, or to facilitate an unlawful, illegal or suspicious activity;
13. delete or alter any disclaimers, warnings, copyright or other proprietary notices accompanying the JALDIS Platform;
14. copy (except as otherwise provided in the Agreement), adapt, translate, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify or create derivative works of the JALDIS Platform or any parts thereof, except to the extent explicitly permitted by applicable law; or
15. use the JALDIS Platform in conjunction with any Content that infringes on intellectual property rights, including copyrights, of third parties.
Certain optional components of the JALDIS Platform are made available under a specific Open Source Software license and, in case You elect to use them, You shall adhere to the relevant terms and conditions which can be found under public repositories at: github.com/jaldisdev.
You acknowledge that You may be exposed to Content of third parties that are factually inaccurate, offensive, indecent, or otherwise objectionable to You. You agree to waive any legal rights or remedies You have or may have against Jaldis B.V. with respect to any such third party Content.
In order to be able to install the Desktop or Mobile app and receive Updates, Your device shall have access to the Internet and shall meet the system requirements described in the documentation that can be found on the Updates page.
In order to be able to use some available functionalities of the Desktop or Mobile app and of the JALDIS Platform, You must use a version of the Desktop or Mobile app not older than a year. Jaldis B.V. reserves the right, at its sole discretion, to deprecate functionalities on its backend that may break versions older than one year (or more recent versions if that is necessary for security related reasons). You can check the Updates page for up-to-date release information and update the Desktop or Mobile app when prompted.
By using any third-party plugin and/or software extension, You understand and accept that the use of the third-party plugin and/or software extension is solely at Your own risk. It is Your responsibility to ensure compatibility with Your system and to exercise caution while using them. The mention of any third-party plugin and/or software extension on Jaldis B.V.'s website does not imply endorsement or recommendation and Jaldis B.V. waives any and all liabilities in connection with their usage by You.

Compliance and Export Control

You acknowledge and agree that Your use of the JALDIS Platform is subject to applicable laws, regulations, and government orders of Germany, the European Union, and any other relevant jurisdiction, including but not limited to export control laws, economic sanctions, anti-corruption laws, and data protection regulations.
You represent and warrant that You and Your Users are not:
1. located in, organized under the laws of, or ordinarily resident in any country or territory subject to comprehensive economic sanctions;
2. included on any sanctions list maintained by the European Union, United States, United Kingdom, or other applicable jurisdiction;
3. owned or controlled by, or acting on behalf of, any person or entity subject to sanctions; or
4. engaged in activities prohibited under applicable export control or sanctions laws.
You shall not use the JALDIS Platform to:
1. export, re-export, or transfer data or technology in violation of applicable export control laws;
2. provide services to persons or entities subject to economic sanctions;
3. engage in activities that violate anti-corruption laws, including the offering or payment of bribes or kickbacks; or
4. circumvent or violate any applicable trade restrictions, sanctions, or export control measures.
Jaldis B.V. reserves the right to restrict, suspend, or terminate Your access to the JALDIS Platform if Jaldis B.V. reasonably believes that such access would violate applicable laws, regulations, or sanctions, or if required by law enforcement or regulatory authorities. Such restrictions may be implemented without prior notice and without liability to You.
You are solely responsible for ensuring that Your use of the JALDIS Platform complies with all applicable laws and regulations in Your jurisdiction, including but not limited to data localization requirements, industry-specific regulations, and professional standards applicable to Your business sector.
You shall promptly notify Jaldis B.V. if You become aware of any potential violation of this section or if Your compliance status changes in any way that could affect Your use of the JALDIS Platform.
In the event that applicable law requires Jaldis B.V. to implement specific compliance measures, data handling procedures, or reporting obligations, You agree to cooperate reasonably with such requirements, including providing necessary documentation or information upon request.
This section shall survive termination of this Agreement to the extent necessary to ensure ongoing compliance with applicable laws and regulations.

JALDIS Account and storage

Before accessing the Web app, You must sign-up with Your name and email to create a JALDIS Account, select the Standard or Business Plan and agree to these Terms. By signing-up, You warrant that the sign-up details used by You are accurate and up-to-date. In particular, by signing up for a Business Plan, You confirm that You are a legal representative, or are acting on behalf of such person, of the company or institution name used in the account. In all cases, You shall ensure all Your Users have read and will abide by these Terms.
You are responsible for safeguarding Your login details for the JALDIS Account and for any activities and actions taking place under Your login details. You are prohibited to share Your login details with any third party.
You shall notify Jaldis B.V. immediately of any breach of security or unauthorized use of the JALDIS Account that You become aware of.
All activities that occur under the JALDIS Account are Your sole responsibility. In particular, You are responsible for maintaining complete, ongoing visibility of the Content to minimize or eliminate the risk that your Users exfiltrate Your data when leaving Your company and Jaldis B.V. waives any liability in connection with such misconduct.
If You have accepted the terms and conditions in the Agreement on behalf of a company or other legal entity, You are prohibited to use the JALDIS Account after You have ceased working for such company or other legal entity.
Jaldis B.V. reserves the right to delete Your data and Content at its own choice:
1. Within 90 days from the day that the Agreement is terminated pursuant to clause 16.
Jaldis B.V. saves frequently recent Versions and less frequently older Versions. In addition, Jaldis B.V. always preserves any Version that was starred by You.

Warranty Disclaimer

You acknowledge that the JALDIS Platform is provided to You on an "as is" and "as available" basis, without warranty of any kind, express or implied, including, but not limited to, fitness for a particular purpose, availability, security, title, non-infringement or backward compatibility. No oral or written advice given by Jaldis B.V., its dealers, distributors, agents, employees or subcontractors shall create a warranty or in any way increase the scope of this warranty and You may not rely upon such information or advice.
You use the JALDIS Platform at Your own risk and the entire risk as to satisfactory quality, performance and accuracy is with You only. JALDIS does not warrant: (i) that the JALDIS Platform will meet Your specific requirements, (ii) that the JALDIS Platform will be uninterrupted, timely, secure or error free, (iii) that the results that may be obtained from the use of the JALDIS Platform will meet Your expectations. JALDIS specifically disclaims any implied warranties of merchantability, fitness for particular purpose, title and non-infringement. If you are using the JALDIS Private Cloud You acknowledge that Your Workspaces remain subject to the same liability limitations and warranties outlined in this Agreement.

Limitation of Liability

To the maximum extent permitted by applicable law, the total aggregate liability of Jaldis B.V., its Affiliates, personnel, subcontractors, agents or any third party that has been involved in the creation, production, or delivery of the JALDIS Platform for all damages arising out of or in any way relating to the JALDIS Platform, shall in no event exceed the total amount(s) paid to JALDIS in the preceding 12 months.
Without prejudice to the foregoing, in no event shall Jaldis B.V., its Affiliates, personnel, subcontractors, agents or any third party that has been involved in the creation, production, or delivery of the JALDIS Platform, be liable for indirect, incidental, special and/or consequential damages or purely financial loss such as missed business opportunities, lost sales, volume, revenue and profit, and data loss in connection with or arising out of the Agreement. In addition, Jaldis B.V., its Affiliates, personnel, subcontractors or agents shall not be liable for any loss or damage which may be incurred by You as a result of:
1. any changes which Jaldis B.V. may make to the JALDIS Platform, or any permanent or temporary (partial) termination in the provision of the JALDIS Platform;
2. the deletion of, corruption of, public release of, or failure to store the Content, or any other data provided by You in connection with the Web app;
3. any delay, error or failure of Jaldis B.V. in connection with Your sharing of the Content via the Web app;
4. Your failure to provide Jaldis B.V. with accurate information during the registration process;
5. Your failure to keep the password for Your JALDIS Account secure and confidential; or
6. Any other act or omission by You that violates the terms, conditions or requirements of the Agreement and/or the applicable law.
The limitations of liability referred to in clause 12.1 and 12.2 shall not apply in the event that: (i) any negligence on the part of Jaldis B.V. leads to death or physical injury or (ii) damages arise from the intent, willful misconduct or gross negligence of Jaldis B.V. or the management of Jaldis B.V.

Indemnification

You shall indemnify Jaldis B.V., its Affiliates, personnel, subcontractors and agents from and against any and all losses, damages, liabilities, claims, demands, suits, expenses and any other out-of-pocket costs (including all reasonable attorney's fees and expenses) which Jaldis B.V., its Affiliates, personnel, subcontractors or agents may incur or be liable for arising out of or in connection with this Agreement, directly or indirectly, including:
1. breach of the Agreement and/or the use of the JALDIS Platform, and/or
2. any other act or omission by You, including but not limited to any product liability claims, even if such a claim alleges that Jaldis B.V. was negligent regarding the design or manufacture of the JALDIS Platform.

Force Majeure

Neither Jaldis B.V. nor You shall be liable for any failure or delay in performance under this Agreement which is due to circumstances beyond the reasonable control of the affected party, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, government actions, epidemics, pandemics, power failures, internet service provider failures, cyberattacks on critical infrastructure, or other unforeseeable events that make performance impossible or commercially impracticable ("Force Majeure Event").
The party affected by a Force Majeure Event shall promptly notify the other party in writing of the nature and expected duration of the Force Majeure Event, and shall use commercially reasonable efforts to mitigate the effects and resume performance as soon as reasonably possible.
During a Force Majeure Event, the affected party's obligations under this Agreement shall be suspended to the extent that performance is prevented by such event. However, payment obligations for services already rendered or delivered prior to the Force Majeure Event shall remain in effect.
If a Force Majeure Event continues for more than sixty (60) consecutive days, either party may terminate this Agreement upon written notice to the other party. In such case, You shall pay for all services provided up to the date of termination, and Jaldis B.V. shall refund any prepaid fees for services not yet provided on a pro-rata basis.
Notwithstanding the foregoing, lack of funds, economic hardship, changes in market conditions, or failure of third-party service providers that could reasonably have been avoided through alternative arrangements shall not constitute Force Majeure Events.
Upon cessation of the Force Majeure Event, both parties shall resume their obligations under this Agreement, and Jaldis B.V. shall prioritize the completion of any Reports or services that were delayed due to the Force Majeure Event.

Duration, Suspension, Termination and Consequences of Termination

The Agreement is renewed automatically and shall terminate:
1. If You terminate the Agreement at Your convenience: upon our receipt of Your notice of termination, upon Your cancelation of the subscription via the Web App or at a later date specified by You. Any rights obtained in the context of Web app or Workspace(s) will terminate automatically when You are no longer a(n) Admin, Editor or Viewer.
2. If You terminate the Agreement at Your convenience, immediately upon our receipt of your notice or at a later date specifically indicated by You. Your termination shall not affect any of Your existing payment obligations. For avoidance of doubt, You acknowledge and accept that:
  - For annual billing, JALDIS offers You a full refund within 30 (thirty) days of Your purchase;
  - Subsequent purchases (additional seats) and subscription renewals are not refundable; without prejudice to the foregoing, Jaldis B.V. may offer You a refund within 30 (thirty) days of the purchase date in some edge cases to be assessed by Jaldis B.V. at its own discretion;
  - For monthly billing, JALDIS does not offer refunds, but You can cancel at any time and You will not be billed again starting from the following renewal.
  - Please note, that a JALDIS Platform subscription will include at least one (1) paid Editor role at all times, in order for the subscription to remain active. We charge for all Editor role(s) on each Workspace on Your JALDIS Account, whether or not an end User accepts Your assignment to such role.
3. If Jaldis B.V. discontinues Your use of the JALDIS Platform or terminates the Agreement for convenience upon prior written notice (including email) to You, or if Jaldis B.V. has made reasonable attempts to contact You regarding renewal and You have not responded (in this case the Agreement will terminate at the end of the active billing cycle upon prior written notice to You, including email).
Jaldis B.V. is entitled to terminate any subscriptions for the JALDIS Platform during the license term with immediate effect and without prior notice in the event You fail to comply with the Agreement or applicable laws and regulations, in the event You fail to pay Your fee for the applicable payment term, or in the event Jaldis B.V. is required to do so by law or an order of an applicable court or other authoritative body.
Jaldis B.V. may suspend Your access to and Your use of the JALDIS Platform and terminate this Agreement immediately in writing (including email or text message), without prior written notice (i) if You fail to comply with any term(s) and conditions of the Agreement, (ii) on becoming aware of any potential violation of the Agreement. Jaldis B.V. relies on third-party payment processors. In case You dispute a payment with one of such third-party payment processors and You lose such dispute, You will have to reach out to Jaldis B.V. to reactivate Your subscription contacting Jaldis B.V. at [email protected] or, if You have purchased a Business Plan subscription, contacting Your customer success manager, if applicable.
Any terms and conditions of the Agreement that by their nature should survive termination shall survive termination, including but not limited to payment obligations stemming from entering into this Agreement (as described in clause 2.2).
You and Jaldis B.V. waive their rights to rescind or annul the Agreement.
On the effective date of termination of your right to use the JALDIS Platform:
1. You shall cease use of the JALDIS Platform, unless clause 16.6(d) applies;
2. Your right to access and use the JALDIS Platform shall terminate;
3. any other rights granted to You under the Agreement shall immediately be relinquished by You;
4. unless agreed otherwise in writing with Jaldis B.V., Jaldis B.V. will deactivate and delete Your JALDIS Account(s) and data; and
5. You shall promptly return to Jaldis B.V. all JALDIS Platform and JALDIS's Confidential Information in Your or any of Your employees', agents', subcontractors' or (external) advisors' possession, without withholding any copies.
By entering into this Agreement, You agree to the automatic renewal of Your subscription until You choose to cancel. You confirm You have been provided with clear information about the subscription terms, including the duration of the subscription, the recurring billing frequency, and the total cost of the subscription. You have the right to cancel Your subscription at any time going in the billing settings section of Your JALDIS Account.

Data protection

These Terms incorporate the JALDIS Data Processing Addendum ("DPA") when the GDPR applies to Your use of the JALDIS Platform and as relates to our processing of Controller Personal Data (as defined in the DPA). The DPA is effective as of 24 October 2023 and replaces and supersedes any previously agreed data processing addendum between You and Jaldis B.V.
By using our services and accessing the JALDIS Platform, You consent to our collection, use and disclosure of Your personal information as also set forth in our Privacy Statement, as updated from time to time.

Miscellanea

You may not issue any press releases or make any other public statements regarding the Agreement, the JALDIS Platform or the relationship between You and Jaldis B.V., without Jaldis B.V.'s express prior written consent, which may be withheld at Jaldis B.V.'s sole discretion.
You may not assign or subcontract any of Your rights or obligations under the Agreement to any third party without Jaldis B.V.'s prior written consent. Jaldis B.V. may assign or subcontract any of its rights or obligations under the Agreement at its sole discretion. Only You and Jaldis B.V. and Your and Jaldis B.V.'s permitted assignees or successors may enforce the terms and conditions of the Agreement, except as expressly provided in the Agreement.
A failure by Jaldis B.V. to give notice to You of any breach or non-fulfillment of any provision, term or clause of the Agreement shall not constitute a waiver thereof, nor shall the waiver of any breach or non-fulfillment of any provision, term or clause hereof constitute a waiver of any other provision, term or clause thereof.
This Agreement constitutes the entire agreement of the parties hereto and supersedes all other agreements between Jaldis B.V. and You relating to its subject matter (whether oral or written and whether expressed or implied). You expressly agree that any different or additional terms set forth in any purchase order, portal, code of conduct, or other similar documentation provided by You shall not be applicable in the relationship between You and Jaldis B.V. even if signed, acknowledged or accepted by Jaldis B.V., unless Jaldis B.V. specifically references this clause and waives its rights.
No agency, partnership, joint venture, or employment is created as a result of this Agreement, and neither party has any authority of any kind to bind the other party in any respect whatsoever.
The invalidity or unenforceability of any provision of this Agreement will not affect the validity or enforceability of any other provision hereof and it is the intent and agreement of the parties that this Agreement will be deemed amended by modifying such provision to the extent necessary to render it valid, legal, and enforceable while preserving its intent or, if such modification is not possible, by substituting another provision that is legal and enforceable and that achieves the same objective.

Governing Law and Disputes

To the extent permitted by applicable law, the Agreement shall be governed by and construed in accordance with the laws of Germany, excluding its conflicts of law rules.
To the extent permitted by applicable law, any dispute between Jaldis B.V. and You shall exclusively be submitted to the competent courts of Germany.

Contact Information and notices

If You have any questions on these Terms of Service, and/or for other legal notices, please contact JALDIS at: [email protected].
Notices will be considered to have been given at the time and on the date of transmission/shipment.

Last updated on September 12, 2025